Drew Bird, MCNI, MCNE, MCT, MCSE, MCP+I, Server+, (Kelowna, BC, Canada) has been working in the IT industry for more than 12 years and has been a technical instructor for the past 5 years. Originally from England, Drew completed technical training and consultancy assignments for a wide variety of organizations, including the Bank of England, the London Stock Exchange, Iomega, and the United Nations. Mike Harwood, MCT, MCSE, A+, Server+, (Kelowna, BC, Canada) has more than 6 years' experience in IT. As well as performing technical training assignments and authoring technical courseware, he currently acts as a system manager for a multi-site network and manages projects for TecMetrix Communications, a systems integration consultancy. Diana Bartley Huggins, B.Ed., MCSE, MCP+I, MCT, (Canada) is a trainer, consultant and author. She has worked with Microsoft in developing Microsoft Official Curriculum and has contributed to a number of MCSE exam preparation tiles. Brian Culp, MCSE, MCT, A+, (Overland Park, KS) is president and CEO of LANscape, Inc., a firm that provides training and network administration solutions for companies of all sizes. He is the author of Mike Meyers MCSE Windows 2000 Professional Certification Passport and Mike Meyers MCSE Windows XP Professional Certification Passport.