Public Service Improvement: Theories and Evidence
| AUTHOR | Entwistle, Tom; Boyne, George A.; Entwistle, Tom et al. |
| PUBLISHER | Oxford University Press, USA (06/18/2010) |
| PRODUCT TYPE | Hardcover (Hardcover) |
Description
The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.
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Product Format
Product Details
ISBN-13:
9780199545476
ISBN-10:
0199545472
Binding:
Hardback or Cased Book (Sewn)
Content Language:
English
More Product Details
Page Count:
256
Carton Quantity:
1
Product Dimensions:
6.10 x 0.90 x 9.30 inches
Weight:
1.30 pound(s)
Feature Codes:
Bibliography,
Index,
Illustrated
Country of Origin:
US
Subject Information
BISAC Categories
Political Science | Public Affairs & Administration
Political Science | Organizational Behavior
Political Science | Linguistics - General
Dewey Decimal:
351
Library of Congress Control Number:
2010455170
Descriptions, Reviews, Etc.
publisher marketing
The performance of the public services, from education and policing to health and recycling, is a matter of concern in many countries. Issues of public service efficiency, cost, and effectiveness have moved to the forefront of political debate. This book applies the latest thinking from Management and Organization Studies to the performance of public organizations in order to evaluate the merits of different mechanisms for driving improvement in the public sector. Research in Management and Organization Studies on the private sector has identified a number of 'drivers' of improved performance, including innovation, organizational culture, leadership, and strategic planning. Many of these 'private sector' characteristics have emerged within public sector organisations in recent years. However, public managers face additional pressures, whether from regulators, constrained resources, or political interference. This book takes each of these drivers in turn and assesses whether they lead to improvement in public services. Written for students and researchers of Public Management, this book will also be of interest to public managers and consultants.
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List Price $130.00
Your Price
$128.70