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End-To-End Quality of Service Over Cellular Networks: Data Services Performance Optimization in 2g/3g

PUBLISHER Wiley (06/01/2005)
PRODUCT TYPE Hardcover (Hardcover)

Description
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.
  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

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Product Format
Product Details
ISBN-13: 9780470011805
ISBN-10: 0470011807
Binding: Hardback or Cased Book (Sewn)
Content Language: English
More Product Details
Page Count: 328
Carton Quantity: 12
Product Dimensions: 6.80 x 0.95 x 9.90 inches
Weight: 1.66 pound(s)
Feature Codes: Index, Maps, Table of Contents, Glossary, Illustrated
Country of Origin: GB
Subject Information
BISAC Categories
Technology & Engineering | Telecommunications
Dewey Decimal: 621.384
Library of Congress Control Number: 2005278388
Descriptions, Reviews, Etc.
jacket back
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.
  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

Show More
publisher marketing
This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.
  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

Show More
List Price $158.95
Your Price  $157.36
Hardcover