How to handle difficult conversations with kindness and confidence

Most people want to avoid the "elephant in the room." Whether they're with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time.

Communication expert Dr. Mike Bechtle equips you with the skills you need in order to handle conflict with the important people in your life. You'll learn practical and productive ways to listen, to give and receive genuine feedback, and to saturate your relationships with kindness.


"Anyone who is serious about having healthy relationships--at work or on the home front--will love this book."--Drs. Les and Leslie Parrott, authors of Saving Your Marriage Before It Starts


Dr. Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keys, How to Communicate with Confidence, and I Wish He Had Come with Instructions. His articles have appeared in publications such as Writer's Digest, Pastors.com, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com.

Most of us want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety--and often lingering resentments. But when you don't have those needed conversations, the results can be even worse. After all, indoor elephants are impossible to ignore--and they get bigger over time. In this book, communication expert Dr. Mike Bechtle equips you with the skills you need in order to handle conflict with the important people in your life. You'll learn to listen well, to give and receive genuine feedback, and to saturate your relationships with kindness.