A practical handbook on positive confrontation by the authors of the award-winning and best-selling 'Boundaries'. Successful people confront well. They know that setting healthy boundaries improves relationships. They have discovered that uncomfortable---even dangerous---situations can often be avoided or resolved through direct conversation. But most of us don't know how to go about having difficult conversations. We see confrontation as scary or adversarial. We're afraid to ask a boss for a raise or talk to a relative about a drinking problem, or even address a relational conflict with a spouse or someone we are dating. In 'Boundaries Face to Face', authors Cloud and Townsend take the principles from their best-selling book 'Boundaries' and apply them to a variety of the most common difficult situations and relationships. * Explains why confrontation is essential in all arenas of life * Shows how healthy confrontation can improve relationships * Presents the essentials of a good boundary-setting conversation * Provides tips on how to prepare for the conversation * Shows how to tell people what you want, how to stop bad behavior, and how to deal with counterattack * Gives actual examples of conversations to have with your spouse, your date, your kids, your coworker, your boss, your parents, and more From the Book Sometimes people get confused in a confrontation because the other person gets them off track. If that happens, remember this formula. Empathize with their feelings or position, and return to your issue. Here's an example. Joe: 'I can't believe you were offended by my comments. You joke around more than anyone here. That's pretty hypocritical.' You: 'I understand it's hard for you to see, and I'm glad you meant it as a joke and weren't trying to be hurtful. What I'm telling you, though, and what I don't want you to miss, is how it affected me. It hurt me and I don't want to be talked to like that.'

La dedicatoria especial de este libro nos lo presenta claramente: Para todos aquellos que quieren hacer de las conversaciones sinceras una parte central de sus relaciones personales . Los autores logran definir las características, beneficios y precauciones de las conversaciones relevantes en 5 partes divididas en 27 capítulos, entre los cuales resaltan los siguientes: La conversación que puede transformar su vida , Los beneficios de una buena conversación , Involúcrate emocionalmente , Define el problema , Discúlpate de tu parte en el problema , Evita usar los "deberías" , Cómo decirle a la gente lo que quieres decirle y una sección especial sobre cómo llevar a cabo una conversación difícil con tu cónyuge, tu hijo o hija, tus padres, tus hijos adultos, en el trabajo y con personas en autoridad.