Transforming public service delivery with the latest technology

AI and the Future of the Public Sector: The Creation of Public Sector 4.0 offers readers a fascinating and practical exploration of the impact of cutting-edge technologies on service delivery in the public sector. Tony Boobier delivers compelling discussions of Big Data solutions to age-old government service issues, including inefficiency, communications, and budget forecast inaccuracy.

This book provides coverage of how data and analytics have already begun to transform--and will continue to revolutionize--how governments around the globe offer services to their citizens. From healthcare digitization to rolling financial forecasts, AI and the Future of the Public Sector examines the philosophical, ethical, and technical issues that arise when the state gets its hands on powerful new technologies.

A can't-miss handbook for public sector employees, managers, and policy makers, this book presents modern solutions to age-old problems in government service delivery. It is a vital addition to the libraries of students, researchers, and public servants interested in transforming public services for the better.

WHAT EXPERTS SAY ABOUT

AI AND THE FUTURE OF THE PUBLIC SECTOR

"Tony tackles a subject that most seem to want to leave on the side. To do so is now at your own peril. The analysis of the depth and breadth of AI in the public sector and the economics of it all is second to none. This is like the tell-all that we really need to solve the problems and challenges of policy today and more importantly, tomorrow. Hang on for the ride as Tony takes you on one of the most comprehensive journeys into the heart of change and how AI will confront this challenge that affects us all."
--DOYLE BUEHLER, 'The Strategy Sherpa', author and Transformation expert

"AI is a key enabler of technology and process automatization across industries and the public services are not an exception. However, ensuring the right applicability and adaptability to these changes can be hard and with the increase in usage of AI, the potential for errors and harm will increase. This book will lead you in the way of creating a trustworthy journey to AI when it comes to the public services. I totally recommend it."
--MIGUEL MACHADO, CEO & Co-Founder, The Keenfolks

"This is a unique book written by widely acclaimed author Tony Boobier covering a wide spectrum of industries using Artificial Intelligence and its applications. Building up on the base of Key Facilitators in Data Science, Machine Learning and Artificial Intelligence. The range of topics and the related content covered on various Industries in the Public Services area is comprehensive. A truly in-depth study of the multiple applications of AI for the common public with a global perspective. It's a must-read book for anyone who wants to understand how AI and its cutting-edge tools and technologies are applicable to the common public across the world, with a balanced standpoint on the challenges and risks involved."
--PRABAL GOPE, Technology professional, Mumbai, India

"Informative and apt in the current scenario. Readers will surely gain highly from this book."
--SHALINI RAO, Founder, The Innovation Brand

The public sector has not remained untouched by revolutionary advances in technology. While progress may be slower than in the private sector--where the philosophy of "move fast and break things" is less likely to disrupt essential services--modern governments are increasingly experimenting with artificial intelligence, machine learning, and other of-the-moment technologies to enhance service delivery.

In AI and the Future of the Public Sector: The Creation of Public Sector 4.0, Tony Boobier delivers an eye-opening and insightful discussion of the adoption and implementation of artificial intelligence (AI) in the public sector. The author explains why data and analytics are such effective solutions to ongoing, systemic issues in the delivery of public services in an age of restricted public spending and reduced funding.

The book also explores the likely impact of future technological developments, including 5G and quantum computing, on areas like digital healthcare delivery, the management of public safety services, and the design of education services and improvement of educational standards. It also presents exciting developments in the internationalization of public services and how that will impact agencies and departments around the world.

AI and the Future of the Public Sector examines key issues in the management of public finances, including treatments of the use of "rolling forecasts" in the estimation of deficits and surpluses and the spending of public funds.

An indispensable resource for public sector employees at the managerial and professional levels, AI and the Future of the Public Sector will also earn a place in the libraries of researchers and students interested in the delivery and management of public services, policy makers, and public servants around the globe.

Discover how data, analytics, and AI will transform public services for the better

In AI and the Future of the Public Sector: The Creation of Public Sector 4.0, renowned executive and consultant Tony Boobier delivers a comprehensive reference of the most relevant and central issues regarding the adoption and implementation of AI in the public sector. In the book, you'll find out why data and analytics are the solution to significant and ongoing problems in the public service relating to its ability to effectively provide services in an environment of reduced funding. You'll also discover the likely impact of future technological developments, like 5G and quantum computing, as well as explore the future of healthcare and the effective digitalization of the healthcare industry.

The book also offers:

• Discussions of policing 4.0 and how data and analytics will transform public safety
• Explorations of the future of education and how ai can dramatically enhance educational standards while reducing costs
• Treatments of the internationalization of public services and its impact on agencies and departments everywhere

A can't-miss resource for public sector employees at the managerial and professional levels, AI and the Future of the Public Sector is an insightful and timely blueprint to the effective use of artificial intelligence that belongs in the bookshelves of policy makers, academics, and public servants around the world.