As a teacher and a business consultant for international companies, Caroline Rowland has worked in countries and cultures as diverse as Turkey, South Africa, Spain, England, Germany, Martinique, and the United States. "There are many good books out there on etiquette," she says, "books that deal with the subject in depth, sometimes even disagreeing with each other. What I have written is a brief summary of the main rules, short and sweet, for those who have neither the time nor the patience to thumb through a hefty book." If you just want to have the main points covered, this is the book for you. A graduate of the Universit de Haute-Bretagne in Rennes, Caroline holds a degree in the teaching of French as a second language. She also earned a degree in the Certificate of Translation and Proficiency from Cambridge University.