CENGAGE�S MEDICAL ASSISTING: ADMINISTRATIVE SKILLS is more essential than ever in today's rapidly evolving health care industry. Renewed focus on curriculum excellence, certification, and critical externships are all part of the performance criteria. Medical Assistants train in a variety of administrative tasks, including: Keyboarding and computer applications; Recordkeeping and accounting; Coding and insurance processing; Office practices; Patient relations; and Medical law and ethics. CENGAGE�S MEDICAL ASSISTING: ADMINISTRATIVE SKILLS provides future medical assistants with narrated, step-by-step video training in all of these key administrative skills.