Deploying Cisco Unified Contact Center Express
| AUTHOR | Luo, Ccie# 6183 Michael Houtong |
| PUBLISHER | Lulu.com (05/24/2015) |
| PRODUCT TYPE | Paperback (Paperback) |
Description
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
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Product Format
Product Details
ISBN-13:
9781329184626
ISBN-10:
1329184629
Binding:
Paperback or Softback (Trade Paperback (Us))
Content Language:
English
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Page Count:
312
Carton Quantity:
13
Product Dimensions:
7.44 x 0.65 x 9.69 inches
Weight:
1.23 pound(s)
Country of Origin:
US
Subject Information
BISAC Categories
Computers | General
Descriptions, Reviews, Etc.
publisher marketing
Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CCIE# 6183 (Routing/Switching and Collaboration), author of "Deploying Cisco Unified Presence".
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List Price $49.95
Your Price
$47.45