Rpr: A Problem Diagnosis Method for IT Professionals
| AUTHOR | Offord, Paul |
| PUBLISHER | Lulu.com (08/27/2011) |
| PRODUCT TYPE | Paperback (Paperback) |
Description
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
Show More
Product Format
Product Details
ISBN-13:
9781447844433
ISBN-10:
1447844432
Binding:
Paperback or Softback (Trade Paperback (Us))
Content Language:
English
More Product Details
Page Count:
256
Carton Quantity:
28
Product Dimensions:
6.00 x 0.58 x 9.00 inches
Weight:
0.84 pound(s)
Country of Origin:
US
Subject Information
BISAC Categories
Computers | General
Descriptions, Reviews, Etc.
publisher marketing
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
Show More
List Price $38.46
Your Price
$36.54