The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
| AUTHOR | Michelli, Joseph A.; Parks, Tom |
| PUBLISHER | Brilliance Audio (08/01/2014) |
| PRODUCT TYPE | Audio (Pre-Recorded Audio Player) |
Description
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Product Format
Product Details
ISBN-13:
9781491537152
ISBN-10:
1491537159
Content Language:
English
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Carton Quantity:
0
Product Dimensions:
5.40 x 1.00 x 7.30 inches
Weight:
0.35 pound(s)
Feature Codes:
Unabridged
Country of Origin:
US
Subject Information
BISAC Categories
Business & Economics | Customer Relations
Business & Economics | Organizational Development
Business & Economics | Corporate & Business History - General
Dewey Decimal:
658.872
Descriptions, Reviews, Etc.
Author:
Michelli, Joseph A.
Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace productivity. He is the bestselling author of The Starbucks Experience, The New Gold Standard, Prescription for Excellence, and The Zappos Experience. One of today's leading thinkers on the topic of customer experience, Michelli also speaks to corporate audiences approximately 60 times a year.
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List Price $59.99
Your Price
$59.39