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Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System (Out of print)
| AUTHOR | Michelli, Joseph A.; Craine, Tony |
| PUBLISHER | McGraw-Hill Education on Brilliance Audio (11/07/2016) |
| PRODUCT TYPE | Audio (MP3 CD) |
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Product Format
Product Details
ISBN-13:
9781536623864
ISBN-10:
1536623865
Binding:
CD-Audio (MP3 Format)
Content Language:
English
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Carton Quantity:
46
Product Dimensions:
5.30 x 0.50 x 6.70 inches
Weight:
0.30 pound(s)
Feature Codes:
Price on Product,
Unabridged
Country of Origin:
US
Subject Information
BISAC Categories
Business & Economics | Management - General
Business & Economics | Corporate & Business History - General
Business & Economics | Leadership
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Author:
Michelli, Joseph A.
Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on the New York Times, Wall Street Journal, and USA Today bestseller lists.
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List Price $19.99
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$19.79