The Center for Creative Leadership developed the role of process advisor in order to provide a long-term coaching solution within the context of its LeaderLab program. Process advisors encourage and enable individuals to take more effective action in leadership situations, action that develops those individuals and others in the pursuit of goals that benefit all. This report tells the story of CCL's experience with process advising and the lessons drawn from it, and will benefit professionals responsible for creating developmental programs in an organizational setting.