Total Quality Management for Custodial Operations: A Guide to Understanding and Applying the Key Elements of Total Quality Management
| AUTHOR | Bridge, Jacquelyn C.; Bridge, Jacquelyn C.; Gaudreau, Stephen D. et al. |
| PUBLISHER | Routledge (11/01/1994) |
| PRODUCT TYPE | Paperback (Paperback) |
Description
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
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Product Format
Product Details
ISBN-13:
9781884015519
ISBN-10:
1884015514
Binding:
Paperback or Softback (Trade Paperback (Us))
Content Language:
English
More Product Details
Page Count:
128
Carton Quantity:
40
Product Dimensions:
8.58 x 0.39 x 11.02 inches
Weight:
0.83 pound(s)
Country of Origin:
US
Subject Information
BISAC Categories
Business & Economics | Total Quality Management
Business & Economics | Management - General
Business & Economics | Quality Control
Dewey Decimal:
658.5
Descriptions, Reviews, Etc.
annotation
This is the first book to examine Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service, and focuses on the customer with a methodology used successfully by hundreds of teams.
Show More
publisher marketing
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
Show More
List Price $180.00
Your Price
$178.20