Bias afflicts all industries, from business to government to health care. Here, the authors address such types of bias as hiring bias, gender bias, racial bias, occupational bias, and customer bias. This work focuses on bias in the workplace and provides practices and activities to create organizational trust to challenge these implicit biases.

All humans have biases, and, as a result, so do the institutions we build. World-renowned diversity consultant Tiffany Jana empowers listeners to work against institutional bias no matter what their position is in an organization. Jana and coauthor Ashley Diaz Mejias bring together in-depth research on how biases become embedded in workplaces with engaging tools that mobilize listeners toward action. They confront persistent systemic biases--such as racism, sexism, hiring and advancement bias, and cultures of aggression--and offer solutions for controlling them. In a world divided, this audiobook is designed to help us hold ourselves accountable for creating a world that works for everyone.