Seminar paper from the year 2018 in the subject Leadership and Human Resources - Employee Motivation, Employee Satisfaction, grade: 2, University of applied sciences, Düsseldorf, language: English, abstract: This work reviews the key job-related factors leading to dissatisfaction and its impact on the employee behaviour. It discusses the four reactions model in which employees respond to dissatisfying situation in the workplace. It also reviews the nature of creativity and its antecedents as well as the characteristics of the creative employees. The conditions under which dissatisfaction can be channelled into creativity will be explored as the core part of this work. In the last chapter, this work discusses the role of leaders behaviours and emotional intelligenceas an important part of the process to influence their followers and channel their endeavors for creativity.