Supporting Synchronous Communication in Distributed Software Teams
| AUTHOR | Calefato, Fabio |
| PUBLISHER | VDM Verlag (07/07/2009) |
| PRODUCT TYPE | Paperback (Paperback) |
Description
Among the software development activities, requirements engineering is one of the most communication-intensive and then, its effectiveness is greatly constrained by the geographical distance between stakeholders. For this reason, the need to identify the appropriate task/technology fits to support teams of geographically dispersed stakeholders plays a key role for coping with the lack of physical proximity when developing requirements. Building on an extensive review of the very many existing theoris on computer-mediated communication. This dissertation reports on an empirical study that assessed the use of synchronous text-based communication in distributed requirements workshops, as compared to face-to-face (F2F), and the effects of computer-mediated communication (CMC), with respects to the different tasks of distributed requirements elicitation and negotiation. Results show that, in terms of satisfaction with performance, CMC elicitation is a better task/technology fit than CMC negotiation. Furthermore, the general preference for F2F over CMC is due to the strong preference for the F2F negotiation fit over the CMC counterpart.
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Product Format
Product Details
ISBN-13:
9783639175622
ISBN-10:
363917562X
Binding:
Paperback or Softback (Trade Paperback (Us))
Content Language:
English
More Product Details
Page Count:
236
Carton Quantity:
34
Product Dimensions:
6.00 x 0.54 x 9.00 inches
Weight:
0.77 pound(s)
Country of Origin:
US
Subject Information
BISAC Categories
Computers | General
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publisher marketing
Among the software development activities, requirements engineering is one of the most communication-intensive and then, its effectiveness is greatly constrained by the geographical distance between stakeholders. For this reason, the need to identify the appropriate task/technology fits to support teams of geographically dispersed stakeholders plays a key role for coping with the lack of physical proximity when developing requirements. Building on an extensive review of the very many existing theoris on computer-mediated communication. This dissertation reports on an empirical study that assessed the use of synchronous text-based communication in distributed requirements workshops, as compared to face-to-face (F2F), and the effects of computer-mediated communication (CMC), with respects to the different tasks of distributed requirements elicitation and negotiation. Results show that, in terms of satisfaction with performance, CMC elicitation is a better task/technology fit than CMC negotiation. Furthermore, the general preference for F2F over CMC is due to the strong preference for the F2F negotiation fit over the CMC counterpart.
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