This book discusses the public participation process in the Gauteng Province of South Africa E-tolling system. The primary issue associated with the project emanates from the complaints as echoed by various interest groups, political parties and civic organisations regarding public participation in the planning and execution of e-tolling. The study is, thus, motivated by the foregoing factors in endeavouring to assess the effectiveness of the public participation process in the initial stages of the e-tolling project. The research discovered that public participation process was undertaken yet not effective. The public participation that took place is viewed as merely a legislative compliance rather than a consultative tool. Respondents deemed that there were grossly insufficient inputs from business, political and civil society. Thus, the public participation process is deemed inadequate. SANRAL should conduct far more comprehensive and detailed public participation procedures. The research advocates numerous strategies and changes, including: the Department of Transport should develop a public participation policy framework to drive and guide the implementing agents.