Skill with people is the most rewarding of all human talents. Do you have it? This is a classic guide to career success, a better social life and an improved family life which gives you easy to implement tips and techniques that will help you meet new people, close that deal, or dazzle a crowd in the blink of an eye. Find out if you are smart by answering 10 questions, and then develop skills that you need advice on, go to 'Real Life Challenges' to find out how to ace the job interview or comfortably make small talk at your cousin's wedding. Les Giblin, the master of people and sales skills, teaches you how to make the most out of your personal connections by telling you how to learn to communicate with impact; influence with certainty; and listen with sensitivity.