Communication underlies every aspect of your business. Make your words matter. Get more of the communication ideas you want, from the authors you trust, with HBR's 10 Must Reads on Communication (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you express your ideas with clarity and impact--whether you're speaking face-to-face or connecting from across the world. With insights from leading experts, this book will inspire you to: rethink how you give feedback to employees; ask questions to encourage learning and the exchange of ideas; invest in the right virtual communication tools for your team or business; establish a language strategy for your company; negotiate effectively with anyone--including liars; and present data more powerfully using visualization.