Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
| AUTHOR | Michelli, Joseph A.; Michelli, Joseph A. |
| PUBLISHER | Brilliance Audio (12/06/2015) |
| PRODUCT TYPE | Audio (MP3 CD) |
Description
Show More
Product Format
Product Details
ISBN-13:
9781480595767
ISBN-10:
1480595764
Binding:
CD-Audio (MP3 Format)
Content Language:
English
More Product Details
Carton Quantity:
35
Product Dimensions:
5.30 x 0.50 x 6.70 inches
Weight:
0.25 pound(s)
Feature Codes:
Price on Product,
Unabridged
Country of Origin:
US
Subject Information
BISAC Categories
Business & Economics | Development - General
Business & Economics | Customer Relations
Descriptions, Reviews, Etc.
Author:
Michelli, Joseph A.
Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on the New York Times, Wall Street Journal, and USA Today bestseller lists.
Show More
Read by:
Michelli, Joseph A.
Joseph A. Michelli is an internationally sought-after speaker, author, and organizational consultant. His books include The Starbucks Experience, The New Gold Standard, The Zappos Experience, Leading the Starbucks Way, and Prescription for Excellence, which hit #1 on the New York Times, Wall Street Journal, and USA Today bestseller lists.
Show More
List Price $14.99
Your Price
$14.84