Susan K. Miller-Cochran, now Director of the Writing Program at The University of Arizona, helped shape the First-Year Writing Program at North Carolina State University while she served as Director from 2007-2015. Before joining the faculty at NC State, she was a faculty member at Mesa Community College (AZ). She received both a Master of Teaching English as a Second Language (MTESL) and a Ph.D. in English, with a concentration in Rhetoric/Composition and Linguistics, from Arizona State University. Dr. Miller-Cochran serves on the Council of Writing Program Administrators, including positions as Vice President and President (2015). Her work focuses on the intersections of technology, second-language writing, and writing program administration. Widely published and a much-sought-after presenter, she is also co-author--with Ann Raimes--of the KEYS FOR WRITING family of handbooks (Cengage Learning).