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Power Etiquette: What You Don't Know Can Kill Your Career

AUTHOR Casperson, Dana May
PUBLISHER Amacom (03/22/1999)
PRODUCT TYPE Paperback (Paperback)

Description

In an era when companies are competing based on service, manners are much more than a social nicety -- they're a crucial business skill.

Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business.

Power Etiquette provides quick guidance on such pertinent and timely topics as:

  • telephone, e-mail, and Internet etiquette
  • table manners
  • grooming and business dress
  • written communications
  • gift giving
  • resumes and interviews
  • making introductions
  • public speaking
  • networking

This no-nonsense "manners reference" refreshes you on everyday etiquette and makes sure you're on your best behavior.

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Product Format
Product Details
ISBN-13: 9780814479988
ISBN-10: 0814479987
Binding: Paperback or Softback (Trade Paperback (Us))
Content Language: English
More Product Details
Page Count: 200
Carton Quantity: 32
Product Dimensions: 5.99 x 0.52 x 9.07 inches
Weight: 0.64 pound(s)
Feature Codes: Index, Price on Product
Country of Origin: US
Subject Information
BISAC Categories
Business & Economics | Business Etiquette
Business & Economics | Entrepreneurship
Business & Economics | Human Resources & Personnel Management
Grade Level: 12th Grade - Not Applicable
Dewey Decimal: 395.52
Library of Congress Control Number: 98049831
Descriptions, Reviews, Etc.
annotation
In an era when companies are competing on the basis of service, manners are much more than a social nicety--they are a crucial business skill. This no-nonsense "manners reference" refreshes readers on everyday etiquette and makes sure they're on their best behavior.
Show More
publisher marketing

In an era when companies are competing based on service, manners are much more than a social nicety -- they're a crucial business skill.

Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career? Absolutely. In fact, good manners are good business.

Power Etiquette provides quick guidance on such pertinent and timely topics as:

  • telephone, e-mail, and Internet etiquette
  • table manners
  • grooming and business dress
  • written communications
  • gift giving
  • resumes and interviews
  • making introductions
  • public speaking
  • networking

This no-nonsense "manners reference" refreshes you on everyday etiquette and makes sure you're on your best behavior.

Show More

Author: Casperson, Dana May
DANA MAY CASPERSON (Santa Rosa, CA) is president of Professional Resource Institute, an image and etiquette consulting firm with clients including Pacific Bell and Ritz-Carlton hotels. She frequently addresses associations, corporations, and museums on etiquette and protocol.
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List Price $16.99
Your Price  $16.82
Paperback