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"If we encounter a man of rare intellect, we should ask him what books he reads."
― Ralph Waldo Emerson
The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
Michelli, Joseph A.
Audio
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Driven to Delight
Michelli, Joseph A.
Audio
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The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
Michelli, Joseph A.
Audio
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Michelli, Joseph A.
Audio
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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People
Michelli, Joseph A.
Audio
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Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Michelli, Joseph A.
Audio
Out of Stock
In Cart!
The Zappos Experience: 5 Principles to Inspire, Engage, and Wow
Michelli, Joseph A.
Audio
Out of Stock
In Cart!
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Michelli, Joseph A.
Audio
Out of Stock
In Cart!
Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People
Michelli, Joseph A.
Audio
Out of Stock
In Cart!
Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way
Michelli, Joseph A.
Audio
Out of Stock
In Cart!
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